Privacy Policy
Last Updated: [Insert Date]
At [Your Website Name], we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data in accordance with applicable laws, including the Information Technology Act, 2000, and associated rules.
By accessing [www.yourwebsite.com] (the “Website”) or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
We collect the following categories of information to provide, maintain, and improve our services:
1.1. Personal Information
- Full name
- Email address
- Contact number
- Shipping and billing addresses
- Payment details (e.g., credit/debit card, UPI ID)
1.2. Non-Personal Information
- IP address
- Browser type and version
- Device identifiers
- Cookies and site usage data
1.3. Transaction Information
- Purchase history
- Order, return, and refund communications
2. How We Use Your Information
Your information is used for purposes such as:
- Processing orders and managing deliveries
- Enhancing the Website’s functionality and user experience
- Responding to inquiries and providing support
- Sending transactional or promotional updates
- Complying with legal obligations
- Detecting and preventing fraud or abuse
3. Cookies and Tracking
We use cookies and similar technologies to:
- Improve navigation and website performance
- Analyze user behavior for optimization
You can manage cookie settings via your browser. Disabling them may impact some Website functions.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share it under the following conditions:
- Service Providers: Trusted third parties for payment processing, logistics, customer service, etc.
- Legal Requirements: When mandated by law or court orders.
- Business Transfers: During mergers, acquisitions, or restructuring.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access or disclosure. While we work hard to ensure data security, no system is completely immune to breaches.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your account and data (subject to retention requirements)
- Withdraw consent from promotional communications by clicking the “unsubscribe” link
7. Data Retention
We retain your data only as long as necessary for business or legal purposes, after which it is securely deleted or anonymized.
8. Third-Party Links
Our Website may contain links to external websites. We are not responsible for their content or privacy practices. Please review their policies before sharing information.
9. Children’s Privacy
Our services are intended for users aged 18 and above. We do not knowingly collect information from minors without verifiable parental consent.
10. International Users
If you access our Website from outside India, please note that your data will be stored and processed in India, where local privacy laws may differ from your jurisdiction.
11. Changes to This Policy
We may revise this Privacy Policy from time to time. Any changes will be posted here with a new “Last Updated” date. Continued use of our Website indicates your acceptance of the updated terms.
12. Grievance Redressal
In accordance with Rule 5(9) of the IT Rules, 2011, you may contact our Grievance Officer for any concerns related to your personal data:
Grievance Officer: [Name]
Email: [grievance@yourwebsite.com]
Phone: [+91-XXXXXXXXXX]
Address: [Your Office Address, City, State, PIN Code]
13. Contact Us
For any questions or assistance related to this Privacy Policy, feel free to reach out:
Email: [support@yourwebsite.com]
Phone: [+91-XXXXXXXXXX]
Address: [Your Office Address, City, State, PIN Code]